989db's Privacy Policy

We collect various types of information to create accounts, manage transactions, and provide services on the 989db platform. The categories of this information are described in detail below.

1.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected:

• Name, date of birth, and identity details (for age verification)
• Email address and contact information
• Mobile number (for service messages)
• National ID or passport details (where verification is required)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account details (for processing transactions, not stored)

1.2 Automatically Collected Information

When you visit our website, some technical information may be collected automatically:

• IP address and device identifier information
• Browser type and operating system details
• List of pages visited and time spent on each
• Referral URL (how you arrived at our site)
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

We keep records of deposits, withdrawals, and betting activity on your account. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000. This financial transaction information is retained for security, fraud prevention, and customer service purposes.

989db uses collected information for the following legitimate purposes:

2.1 Account & Service Management

• To create and manage accounts
• To confirm age verification (21 years or older)
• To properly deliver betting and casino services
• To process deposit and withdrawal requests
• To activate bonuses and promotional offers

2.2 Security & Fraud Prevention

• To detect multiple accounts or unauthorized access
• To prevent financial fraud and money laundering
• To ensure the overall security of the platform
• To maintain SSL encryption and security protocols

2.3 Customer Communication & Support

• To provide 24/7 live chat and email support
• To send important account notifications
• To respond to customer service complaints and inquiries

2.4 Service Improvement

• To analyze and improve the user experience
• To plan new features and game categories
• To resolve technical issues on the platform

989db does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Necessary information may be shared with selected third-party providers for payment processing (such as bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification. These partners may only use the information in accordance with contractual terms and may not use it for any other purpose.

3.2 Legal Obligations

Disclosure of information may be required under applicable laws of Bangladesh, court orders, or valid requests from government authorities. In such cases, we will only provide information that is legally required.

3.3 Fraud Prevention

Relevant information may be shared with the relevant authorities or security agencies in the interest of preventing financial crime or protecting the security of the platform.

3.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner. In such cases, we will endeavor to notify you in advance.

989db uses cookies and similar technologies to ensure the proper functioning of the website and to improve the user experience.

4.1 Types of Cookies

4.2 Cookie Controls

You can disable analytics cookies through your browser settings. Please note — disabling essential cookies may disrupt the login and payment functionality of the platform. You may contact our customer support team for help managing cookies.

5.1 Data Retention Period

989db retains your information only for as long as necessary. For active accounts, information is retained for the entire duration of service. Even after an account is closed, information may be held for a specific period to meet legal obligations and resolve disputes.

5.2 Security Measures

To keep your information secure, 989db has implemented the following technical and administrative measures:

• TLS/SSL encryption applied to all data transmissions
• Sensitive information such as passwords stored in encrypted format
• Access controls — only authorized staff can access user information
• Regular security audits and vulnerability testing
• Server-level firewall and intrusion detection systems

5.3 Security Breach Response

If a data breach occurs and it affects your personal information, we will notify you as quickly as possible in accordance with applicable law. Details about the breach, potential risks, and the steps we are taking will be clearly communicated.

As a registered user of 989db, you have the following rights. To exercise these rights, please contact our customer support team.

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat. We will respond as quickly as possible after receiving your request.

989db is a 21+ platform — for those aged 21 and over only. We do not knowingly collect any personal information from minors.

An age verification process is active at the time of registration. If it comes to our attention that a minor has created an account, that account will be immediately closed and the associated information will be securely deleted.

If parents believe their child has registered on our platform, please contact [email protected] — we will take immediate action.

The 989db website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We strongly recommend reading their own privacy policies before visiting any other site.

Payment service providers (bKash, Nagad, Rocket, Upay) are governed by their own privacy policies. Their respective policies will apply to information shared with these platforms during transactions.

989db reserves the right to update this Privacy Policy from time to time. The Policy may be changed due to changes in services, legal requirements, or security improvements.

For significant changes, we will notify you in the following ways:

• Publishing the updated date on the Privacy Policy page of the website
• Notification to your registered email (for significant changes)
• Displaying a notification when you access the platform

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page periodically.

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, our customer support team is always ready to help.

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This Privacy Policy applies to all services on the 989db platform. We also invite you to read our Terms & Conditions and Responsible Gaming policy. 989db is committed to earning your trust as a safe, fair-play platform.