989db Terms & Conditions
Please read our complete Terms & Conditions carefully before using this platform — this is a legally binding agreement between you and us.
These Terms & Conditions ("Terms") form a legally binding agreement between the 989db platform and its users. By using 989db's website, mobile interface, or any other service, you are considered to have given your full consent to these Terms.
These Terms apply to players in Bangladesh and have been written in Bengali. If you disagree with any part of these Terms, please refrain from using the platform.
1. Definitions & Interpretation
The following terms used in these Terms & Conditions carry specific meanings:
All online services, websites, interfaces, and related technical infrastructure of 989db.
Any person who holds a registered account on the 989db platform or is browsing the platform.
The user's registered profile through which all platform services can be accessed.
Bangladeshi Taka (BDT / ৳) deposited into the user's account, or any bonus balance received.
Promotional credits awarded by 989db that are withdrawable subject to specific wagering conditions.
The multiplier condition specifying how much must be wagered before bonus funds can be withdrawn.
2. Account Eligibility & Registration
2.1 Age Requirement
You must be at least 21 years old to open an account on the 989db platform. The platform may at any time request a copy of a government-issued ID, national identity card, or passport for age verification. Fund withdrawals may be held until age verification is complete.
2.2 Single Account Policy
Each individual may hold only one account. If evidence is found that a single person holds multiple accounts, all accounts will be closed and the associated funds may be forfeited.
2.3 Accurate Information
All information provided at registration — name, date of birth, address, mobile number — must be accurate and truthful. 989db reserves the right to suspend or close an account if false information is provided.
2.4 Password Security
It is the user's responsibility to keep their account password confidential. 989db will not be liable for any loss resulting from unauthorized access. If you notice any suspicious activity, notify us immediately at [email protected].
3. Deposits, Withdrawals & Payments
3.1 Deposit Methods & Limits
The following payment methods are supported on the 989db platform: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳300 for each method.
3.2 Withdrawal Process
Withdrawals are generally processed within 1 hour of receiving the request. Withdrawals will only be made to the same payment method used for the deposit, and to an account matching the name registered on the platform. Withdrawals may be delayed due to technical issues with the payment gateway.
3.3 Verification
KYC (Know Your Customer) verification may be required before large withdrawals. In such cases, a copy of a national identity card or passport must be submitted. 989db reserves the right to review any withdrawal in the interest of fraud prevention.
3.4 Currency
All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳). Any fees applicable to foreign currency conversion are to be borne by the user.
4. Bonuses & Promotional Offers
4.1 Welcome Bonus
A 100% bonus is offered on the first deposit at 989db, up to a maximum of ৳8,000. For example: depositing ৳1,000 adds a ৳1,000 bonus, giving a total balance of ৳2,000; depositing ৳18,000 or more earns the maximum ৳8,000 bonus, giving a total balance of ৳26,000.
4.2 Wagering Requirement
Before bonus funds can be withdrawn, you must wager 20 times the bonus amount. Example: ৳1,000 bonus × 20 = ৳20,000 wagered before bonus winnings become withdrawable. Wagering is calculated on the bonus amount only, not on the deposited funds.
4.3 Bonus Abuse
If evidence of bonus system abuse is found — such as using multiple accounts or deliberately placing low-risk bets to exploit bonuses — the relevant bonus may be cancelled and the account may be suspended.
4.4 Other Promotional Offers
VIP cashback, reload bonuses, or special promotions will have their own terms and conditions, which will be published separately on the 989db platform. Two or more offers cannot be combined unless explicitly stated.
5. VIP Program & Cashback
The 989db VIP Program has four tiers. Weekly cashback is provided at each tier:
- Bronze: Weekly cashback up to 0.2%.
- Silver: Weekly cashback up to 0.5%.
- Gold: Weekly cashback up to 0.8%.
- Platinum: Weekly cashback up to 1.0%.
Through regular activity and active participation, a user can advance to a higher VIP tier. 989db reserves the right to modify or cancel VIP benefits, but advance notice will be given in such cases.
6. Acceptable Use Policy
6.1 Prohibited Activities
The following activities are strictly prohibited:
- Fraudulent activities or attempting to hack the system.
- Creating multiple accounts to abuse bonuses.
- Unauthorized access to another user's account.
- Money laundering or introducing illegally obtained funds.
- Playing games using automated software or bots.
- Attempting to disrupt the normal operation of the platform.
6.2 Third-Party Funds
Users may only deposit and withdraw using their own accounts. The use of third-party bank accounts or mobile banking numbers is prohibited.
6.3 Responsible Gaming
989db is committed to responsible gaming. If you or someone you know is experiencing gambling-related problems, please visit our Responsible Gaming page. We will assist users who request a temporary suspension or permanent closure of their account.
7. Intellectual Property Rights
All content on the 989db platform — logos, designs, text, graphics, software — is the intellectual property of 989db or its suppliers. Reproduction, distribution, or commercial use of any content without prior written permission is prohibited, except for personal use.
Game content is protected under the intellectual property rights of the respective providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, and others).
8. Limitation of Liability
8.1 Technical Disruptions
989db will not be liable if services are interrupted due to internet connectivity issues, server maintenance, or third-party technical failures. Reasonable measures will be taken for bets affected in such circumstances.
8.2 Service Changes
989db reserves the right to modify, suspend, or discontinue services at any time without prior notice, though this will not be done routinely and every effort will be made to protect users' interests.
8.3 Gaming Risk
Financial risk is inherent in online betting and casino games. 989db advises against wagering beyond your means. The risk of losing all or part of deposited funds rests entirely with the user.
9. Privacy & Data Protection
989db is committed to protecting the personal information of its users. Our platform uses SSL encryption technology to keep data secure. For more details on how data is collected, used, and stored, please see our Privacy Policy.
A user's email or mobile number may be used for marketing communications. You may request to opt out of such communications at any time.
10. Account Suspension & Closure
10.1 At the User's Request
Users may request account closure at any time by emailing [email protected]. Any available balance must be withdrawn before closure.
10.2 By 989db
989db may suspend or close an account without prior notice if there is evidence of a breach of these Terms, suspicious activity, fraud, or illegal conduct. Any legitimate funds will be returned following the conclusion of an investigation.
11. Changes to Terms
989db reserves the right to amend these Terms as needed. For significant changes, notice will be sent to the registered email address or a notification will be posted on the platform. Continued use of the platform after changes have been made will be considered acceptance of the new Terms.
The most current applicable Terms will always be available on this page. Previous versions will be retained and can be provided upon request.
12. Dispute Resolution & Contact
For any complaint or dispute, please first contact the 989db support team. We provide assistance in both Bengali and English via 24/7 live chat and email ([email protected]).
If a matter cannot be resolved through discussion with the support team, guidance on the next steps will be provided. We work to resolve all disputes through a fair and transparent process.
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