❓ All Your Answers, Right Here
989db FAQ — Answers to All Your Questions
From account security to deposits and withdrawals, understanding slots to responsible gaming — every question you have about 989db is answered in one place.
Whether you are new to 989db or a long-time player, questions come up for everyone. On this page, we have compiled the most frequently asked questions about security, payments, gameplay, and responsible gaming. Every answer is written in plain language and is up to date with 989db's actual rules.
Security & Privacy
A strong password should be at least 12 characters long — a mix of uppercase and lowercase letters, numbers, and special characters such as @, #, !. Avoid using your name, date of birth, or any easily guessable words. Use a different password for each site and keep them secure with a trusted password manager.
Yes. 989db uses SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between your browser and our servers secure. Your payment details, login credentials, and personal information are never shared with third parties. Fair play and data protection are our priorities.
Change your password immediately and contact 989db via live chat support or at [email protected]. Our team will review the account promptly and, if necessary, temporarily secure it. Keep records of your login history and any evidence of unusual activity — this will help with the investigation.
No, never. No 989db representative will ever ask for your OTP, PIN, password, or card number over the phone or chat. Any such request is entirely fraudulent. Do not share your financial information with anyone — report it directly through our official channels.
Always check the URL in your browser's address bar — our only official domain is 989db.bar. Minor spelling variations (such as "989db-login.com" or "989dbb.bar") are signs of a fake site. Even if HTTPS and a padlock icon are present, the site may not be safe — verify the domain yourself. If in doubt, type the link directly into your browser.
Money Deposits
The minimum deposit at 989db is ৳300 — this applies to all payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. This limit was set with small-budget players in mind.
989db itself does not charge any deposit fees. However, your mobile banking provider (such as bKash or Nagad) may deduct a small fee according to their own transaction policy. Check the relevant app for any possible charges before making a deposit.
In most cases, deposits are reflected within a few minutes. If more than 30 minutes have passed, contact live chat with a screenshot or reference number of the transaction. Delays can occur due to network issues or incorrect information entered.
Log in to 989db, go to the deposit page, and select Nagad as your payment method. Send the specified amount from your Nagad app to the merchant number provided. Make sure to include the reference number given at the time of payment in the transaction note — otherwise there may be a delay in verifying the deposit.
We currently support five methods: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Dutch-Bangla, BRAC, and Sonali Bank). The minimum deposit is ৳300 for all methods.
Money Withdrawals
The minimum withdrawal amount at 989db is ৳1,000. This applies to all methods — whether you withdraw via bKash, Nagad, Rocket, Upay, or bank transfer.
989db generally processes withdrawal requests within 1 hour. However, if account verification has not been completed, additional time may be required. If there is an unusual delay after submitting your request, contact live chat with your reference number.
No. For security reasons, 989db only approves withdrawals to a wallet or bank account registered in the account holder's own name. Requests for payment to third-party accounts are automatically declined.
To withdraw bonus funds, the wagering requirement must be met — meaning the bonus amount must be wagered only 20 times. For example: wagering ৳20,000 on a ৳1,000 bonus will convert the bonus winnings into your main balance, making them withdrawable.
Yes. 989db offers 24/7 withdrawal service — nights, weekends, and public holidays are no obstacle. Mobile banking (bKash, Nagad, Rocket, Upay) is generally processed at any time. Bank transfers may take slightly longer on banking working days.
Slots & Jackpots
Volatility refers to the pattern of how a slot game distributes its rewards. High volatility games offer larger prizes, but less frequently. Low volatility games pay out smaller prizes more often. It is wise to choose a game based on your budget and patience.
Low to medium volatility slots are suitable for a limited budget — they provide longer gameplay and your balance does not run out quickly. Lower the number of coins and bet level per spin. Games with free spins or bonus features offer entertainment for a longer period of time.
RTP (Return to Player) is the theoretical average return rate — meaning how much of total wagers a game returns as prizes over the long term. It is a statistical average, so results in a single session may not follow the RTP. A higher RTP means a relatively higher chance of getting returns, but it is not a guarantee of winning.
In a progressive jackpot, a small portion of every wager is accumulated — contributions from many players gradually build up the pool. The moment a player meets the jackpot conditions, the pool resets and starts growing again from zero. This is why progressive jackpots can reach very large amounts.
Responsible Gaming
If you want to take a break for a while, contact us via live chat or at [email protected] and request a cooling-off period or self-exclusion. A cooling-off period restricts gameplay for a set period of time; self-exclusion allows for a long-term or permanent break.
989db gives players the ability to set their own deposit limits. To set a daily, weekly, or monthly limit, contact support. Reducing a limit takes effect immediately, while increasing a limit takes effect after a set waiting period — this protects against making decisions out of impulse.
Some warning signs: playing with savings or borrowed money, placing larger bets to chase losses, hiding your gaming from loved ones, skipping sleep or meals to play, and being unable to stop after a loss. If you recognise these feelings, take a break and seek help.
Let someone you trust know about the situation and try to seek professional support. Mental health service providers and counselling centres in Bangladesh can offer assistance. The 989db support team can also help you with self-exclusion or closing your account — contact us via live chat or at [email protected].
Play for entertainment, not as a source of income. Set a budget before each session and end the session once it is spent. Take regular breaks and avoid playing under the influence of alcohol or when under mental stress. Remember — this platform is for those aged 21 and above.
Have More Questions?
If you could not find your answer in this list, our support team is always ready. For help in Bengali, contact us directly via live chat or email.
Live Chat — Active 24/7
Log in to 989db